MindfulGuidance Coaching & Counseling is a behavioral health practice that offers cognitive therapy, wellness coaching, and mindfulness instruction, based out of Brunswick, Maine. Mindful Guidance also provides video-based telebehavioral health services.
Lisa Love, Clinical Nurse Specialist in Mental Health and Psychiatry, is the sole proprietor of MindfulGuidance. Before choosing The Guard, Lisa didn’t know how to assess her compliance issues, worried that continuing education courses alone wouldn’t properly prepare her for a HIPAA audit. “I was in the dark–I didn’t even know how out of compliance I was.”
MindfulGuidance has since implemented The Guard, and Lisa has been able to fully evaluate the compliance gaps within her practice.
Users are assigned an expert Compliance Coach to guide them through the implementation process. Working with her Coach, Lisa was able to effectively implement policies and procedures “that more fully protect my patients’ rights to the privacy and security of their protected health information.”
The Guard gave Lisa an easy-to-use, web-based platform with step-by-step policy creation. “I got to meet with one of the founders of The Guard, a former HIPAA auditor, who reviewed policies with me, answering all of my questions. He even looked up an item number I needed to post my Notice of Privacy Practices in my office.”
The Guard is built for end-users like Lisa to help simplify compliance. Behavioral health specialists busy with the challenges of day-to-day operations can get back to running their practice without worrying about the demands of HIPAA compliance.
“Compliancy Group’s outreach efforts struck the ideal balance between being friendly and non-threatening, encouraging, yet unobtrusive. My account manager, David Kay, took time to educate me and answer my questions thoroughly without resorting to pushy sales tactics. I’ve since become an advocate for other private practice clinicians to use The Guard to address their HIPAA compliance. Compliancy Group worked with me to set up monthly payments so I could get started on my compliance program right away and gave me everything I needed to become fully HIPAA compliant.”
— Lisa Love, CNS, MindfulGuidance Coaching & Counseling