The Compliancy Group's HIPAA Blog

Is CallRail HIPAA Compliant?

CallRail is a software service that enables call tracking, recording, and analytics. By utilizing CallRail businesses track marketing initiatives by determining which marketing campaigns drive calls. Organizations working with protected health information (PHI) must ensure that the software they’re using is HIPAA compliant. That begs the question, is CallRail HIPAA compliant? Are you adequately protecting patient data? Find out now with our HIPAA compliance checklist. Is CallRail HIPAA Compliant: [...]

Monica McCormack2020-07-09T09:17:58-04:00July 9th, 2020|

47K Affected by American Medical Technologies Email Breach

American Medical Technologies recently discovered an email breach that affected 47,767 patients. Details about the American Medical Technologies email breach are discussed below. Is your organization secure? Find out now with our HIPAA compliance checklist. American Medical Technologies Email Breach: What Happened On December 17, 2019, American Medical Technologies (AMT) discovered that one of their employee’s email accounts had been hacked. Upon discovery, AMT contracted a third-party forensics firm [...]

Monica McCormack2020-07-08T09:37:18-04:00July 8th, 2020|

Is Zendesk HIPAA Compliant?

Zendesk offers support, sales, and customer engagement software. Healthcare providers can use the Zendesk Support Suite to provide virtual patient care via phone, chat, email, text, and mobile. Is Zendesk HIPAA Compliant? For Zendesk to be HIPAA compliant, it must offer security controls that can be configured to meet the HIPAA Security Rule requirements. Zendesk must also be willing to enter into a business associate agreement with providers. Is [...]

Monica McCormack2020-07-07T09:57:03-04:00July 7th, 2020|

15 Million Affected by LifeLabs Data Breach

LifeLabs, a Canadian based healthcare organization, was the victim of a cyberattack in November 2019. After an investigation conducted by Ontario and British Columbia Information and Privacy Commissioners, it was found that the LifeLabs data breach was the result of inadequate security policies and safeguards. Is your organization secure? Find out now with our HIPAA compliance checklist. LifeLabs Data Breach: What Happened? November 1, 2019 - LifeLabs data breach [...]

Monica McCormack2020-07-06T13:34:52-04:00July 6th, 2020|

Is Virtru HIPAA Compliant?

Virtru is an email encryption and data privacy company. Users who pay for a Virtru subscription can send protected health information (PHI) in encrypted emails. Users also have the ability to revoke messages and restrict forwarding of messages. Virtru claims that providers can use Virtru to send confidential information to colleagues and patients, while maintaining the privacy of that information. Is Virtru HIPAA compliant? Since its use involves transmission [...]

Monica McCormack2020-07-02T09:10:21-04:00July 3rd, 2020|

Proposed Medical Breach Settlement Sets Concerning Precedent

UnityPoint Health was presented a preliminary settlement for a class action lawsuit that contained an unusual provision. The medical breach settlement imposed no “global cap,” setting a concerning precedent in class action data breach lawsuits. Avoid costly fines by becoming HIPAA compliant today! UnityPoint Health Medical Breach Before discussing the medical breach settlement, it is important to understand the nature of the incidents that initiated the lawsuit. UnityPoint suffered [...]

Monica McCormack2020-07-02T09:00:13-04:00July 2nd, 2020|

What are the Penalties for Breaking HIPAA Rules?

Organizations that work in healthcare have an obligation to train employees on HIPAA rules. Employee training ensures that employees working with protected health information (PHI) understand the requirements of HIPAA and the penalties they may face for failing to follow HIPAA rules. The penalties for violating HIPAA rules are discussed below. Avoid HIPAA fines by becoming HIPAA compliant today! Repercussions of Violating HIPAA Rules Depending on the nature of [...]

Monica McCormack2020-07-01T11:18:58-04:00July 1st, 2020|

Is WebEx HIPAA Compliant?

WebEx is a Cisco web conferencing and online meeting platform. WebEx has described its WebEx for Healthcare video conferencing and mobile app as easy to use and easy to host. With WebEx, a provider has the ability to conduct remote video consults with patients, and message patients with quick answers to questions. As good as this sounds, is WebEx HIPAA compliant? Since use of WebEx involves transmission of electronic [...]

Monica McCormack2020-06-30T10:00:21-04:00June 30th, 2020|

What is a HIPAA Business Associate Amendment?

Companies enter into agreements with Google for use of various Google products, including G Suite, G Suite for Education, and G Suite for Government. These agreements govern the terms of use - what users may and may not use these applications for. For its G Suite, G Suite for Education, and G Suite for Government products, Google also provides a separate business associate agreement (BAA). This agreement, which Google [...]

Monica McCormack2020-06-29T18:04:36-04:00June 29th, 2020|

HIPAA and Coronavirus Privacy: Retail, Restaurants, and Theme Parks

As the spread of the coronavirus seems to be slowing, many people are preparing to get back to life as usual. Consumers are anxiously awaiting the reopening of the country, with some states further along than others. The goal is to safely reopen retail stores, restaurants, and theme parks. This has led some of these establishments to require proof of negative COVID-19 test results, causing many consumers to cry [...]

Monica McCormack2020-06-24T11:12:05-04:00June 26th, 2020|