How to Comply with HIPAA Massachusetts Laws

However, Massachusetts does have specific breach notification laws not outlined in HIPAA. Find out more about Massachusetts HIPAA laws here.

HIPAA Massachusetts: What Are Your Obligations?

To meet the requirements of HIPAA regulations, healthcare organizations (healthcare providers, healthcare vendors, and MSPs) must implement a HIPAA compliance program. Most federal HIPAA requirements apply at the state level in Massachusetts as well.

Security Risk Assessments, Gap Identification, and Remediation

To be HIPAA compliant, it is crucial to identify where your deficiencies lie. To do so, healthcare organizations must conduct six self-audits annually. These self-audits uncover weaknesses and vulnerabilities in your security practices. To ensure that your organization meets HIPAA safeguard requirements, you must create remediation plans. Remediation plans list your identified deficiencies and how you plan to address them, including actions and a timeline.

HIPAA Policies and Procedures

To ensure that you meet HIPAA Privacy, Security, and Breach Notification requirements, you must implement written policies and procedures. These policies and procedures must be customized for your practice’s specific needs, applying directly to how your business operates. To account for any changes in your business practices, you must review your policies and procedures annually and make amendments where appropriate.

HIPAA Training in Massachusetts

HIPAA imposes employee training requirements that are the same regardless of the state the healthcare organization operates in. HIPAA training in Massachusetts must be provided to each employee that has the potential to access PHI. HIPAA training must be provided annually, in which employees must legally attest that they understand and agree to adhere to the training material. 

Business Associate Agreements

Business associate agreements must be signed with each of your business associate vendors. HIPAA defines a business associate as any entity that performs a service for your practice that gives them the potential to access PHI. Common examples of business associates include electronic health records platforms, email service providers, online appointment scheduling software, and cloud storage providers. 

You cannot use any vendor and be HIPAA compliant. They need to be willing and able to sign a business associate agreement (BAA). A BAA is a legal contract that requires each signing party to be HIPAA compliant and be responsible for maintaining their compliance. When a vendor doesn’t sign a BAA, it cannot be used for business associate services.

Incident Management

To comply with the HIPAA Breach Notification Rule, you must have a system to detect, respond to, and report breaches. Employees must also have the means to report incidents anonymously and be aware of what to do if they suspect a breach has occurred.

Massachusetts HIPAA Form

A Massachusetts HIPAA form is required under certain circumstances. HIPAA regulations outline the uses and disclosures of PHI that require authorization to be obtained from a patient/plan member before that person’s PHI can be shared or used. 

A HIPAA authorization form in Massachusetts is required before:

• The covered entity can use or disclose PHI whose use or disclosure is otherwise not permitted by the HIPAA Privacy Rule
• The covered entity can use or disclose PHI for marketing purposes. If the marketing communication involves direct or indirect remuneration to the covered entity from a third party, the authorization must state that such remuneration is involved.

The law requires that a HIPAA release form in Massachusetts contain specific “core elements” to be valid. 

These elements include:

• A description of the specific information to be used or disclosed.
• The name or other specific identification of the person(s), or class of persons, authorized to make the requested use or disclosure.
• The name or other specific identification of any third parties (persons or classes of persons) to whom the covered entity may make the requested use or disclosure.
• A description of each purpose of the requested use or disclosure. 
• An expiration date or an expiration event that relates to the individual or the purpose of the use or disclosure. 
• The signature of the individual, and the date. 

Massachusetts Data Breach Notification Law

Massachusetts data breach notification law requires breached organizations to report the incident. Entities that are subject to HIPAA and report incidents following HIPAA standards must also meet the requirements of the Massachusetts data breach notification law.

The HIPAA Breach Notification Rule requires healthcare organizations to report breaches that compromise the confidentiality, integrity, or availability of protected health information. 

Incidents that are considered reportable breaches include:

• Hacking or IT incidents
• Unauthorized access or disclosure of PHI
• Theft or loss of an unencrypted device with access to PHI
• Improper disposal of medical records

When a patient’s PHI is potentially affected by one of these incidents, the affected patient must be informed within 60 days of discovery. Breach notification letters must be mailed to affected patients. If ten or more patients cannot be reached by mail, a substitute notice must be available on the organization’s website. If the incident affected 500 or more patients, the breached organization must notify media outlets to ensure that all affected patients are aware of the incident.

Breach notification requirements to the Department of Health and Human Services (HHS) differ depending on how many patients are affected by the incident.

• Breaches affecting 1 – 499 patients: organizations must keep an account of any breach that involved less than 500 patients over the course of the calendar year. Organizations have 60 days from the end of the calendar year in which the breach occurred to report these incidents to the HHS – March 1st.
• Breaches affecting 500+ patients: any incident that affected 500 or more patients must be reported to the HHS within 60 days of discovering the incident. These incidents are posted on the OCR’s online breach portal.

In addition to meeting HIPAA data breach notification laws, businesses that own or license personal information of residents of Massachusetts must also meet the state’s law. The Massachusetts Data Breach Notification Law requires businesses to notify the Office of Consumer Affairs and Business Regulation and the Office of the Attorney General when a breach has occurred.

The notification must be made “within a reasonable amount of time” after discovering the incident.

The notification must include:

• A detailed description of the nature and circumstances of the breach of security or unauthorized acquisition or use of personal information
• The number of Massachusetts residents affected as of the time of notification
• The steps already taken relative to the incident
• Any steps intended to be taken relative to the incident subsequent to notification
• Information regarding whether law enforcement is investigating the incident

Massachusetts HIPAA Violation

What is a Massachusetts HIPAA violation? While many HIPAA violations occur due to breaches, it is not the breach itself that would conclude that a healthcare organization violated HIPAA. Most HIPAA violations occur when healthcare organizations fail to conduct accurate and thorough risk assessments, provide patients timely access to their medical records, have signed business associate agreements, or report breaches promptly.