Why You Should Care About HIPAA?
Printing and mailing companies are often trusted with confidential patient information, such as when a healthcare client contracts them to handle the printing and mailing of patients’ “Explanation of Benefits” statements. These statements include a myriad of protected health information such as members’ names, member identification numbers, claim numbers, dates of service, description of services, service codes, and/or provider/facility names.
When working with healthcare clients, business associates can be held liable when they cause a breach that risks the privacy or security of protected health information. Recently, two printing companies were fined $130,000 for unintentionally exposing patient information due to a printing error that cause the first page of patients’ Explanation of Benefits statements to be mailed to the wrong patient. Although the incident was accidental, by conducting reasonable due diligence the printing companies could have avoided the incident.
HIPAA Compliant Printing and Mailing
There are certain HIPAA requirements that printing and mailing companies have to meet to be considered compliant. HIPAA compliant printing and mailing companies:
- Conduct annual risk assessments and implement remediation plans to address deficiencies
- Have written HIPAA policies and procedures
- Have signed business associate agreements with all of their healthcare clients
- Conduct annual employee HIPAA training
- Have a system in place for identifying, responding to, and reporting breaches
It can be difficult to address all of HIPAA requirements on your own. By working with Compliancy Group to address your compliance, you can be confident that you are addressing the full extent of the regulation. With newly designed software and Compliance Coach guidance, becoming HIPAA compliant has never been easier.