Administrative safeguards are written policies and procedures that dictate PHI’s proper uses and disclosures.
Physical safeguards, such as locks and alarm systems, protect an organization’s physical location.
Technical safeguards are measures that protect electronic PHI (ePHI).
While administrative and physical safeguards are essential, technical safeguards are generally the determining factor of a software provider’s HIPAA compliance. You should check for technical safeguards, including encryption, user authentication, access controls, and audit controls.
Why is a Business Associate Agreement Important?
Business associate agreements are a crucial determinant of HIPAA compliance. Even the most secure software platform is NOT HIPAA compliant if they will not sign a business associate agreement (BAA).
A BAA is a legal agreement that requires each signing party to be HIPAA compliant and be responsible for maintaining compliance. As such, a BAA limits the liability for both signing parties in case of a breach or OCR audit, as only the negligent party would be held culpable.
Is Doxy.me HIPAA Compliant?
Doxy.me has an entire page detailing the security and privacy standards and specific examples of how their service meets HIPAA requirements with citations to HIPAA regulations. They also are willing to sign BAAs with clients and only work with third parties who are also HIPAA compliant.
Based upon this information, Doxy.me appears to be HIPAA compliant.