Is eFax HIPAA Compliant?

Is eFax HIPAA Compliant: Security Features

For a software provider to be considered HIPAA compliant, it must enable security features to safeguard protected health information (PHI). As such, a HIPAA compliant fax service requires certain security features. 

eFax, a HIPAA compliant online fax service, offers the following security features to secure sensitive data:

Access Controls. eFax allows administrators to designate access to data to authorized users through the user of unique login credentials. Their software also prevents users from forwarding emails to other users who are not authorized to access the data.

Audit Controls. eFax automatically archives faxes and tracks which users transmit the faxes.

Encryption. Faxes sent through eFax are encrypted while in motion (when the fax is sent) and at rest (stored faxes).

Transmission Security. Faxes are transmitted through a virtual private network (VPN) preventing unauthorized users from accessing the data as it is transmitted.

If you’re still wondering if eFax is safe and want to find out more about eFax and HIPAA, please click here. 

Is eFax HIPAA Compliant: Business Associate Agreements

Software providers are considered business associates under the HIPAA regulation, and as such healthcare providers wishing to use their service must first have a signed business associate agreement (BAA). When a software provider is unwilling or unable to sign a BAA, they cannot be used in conjunction with PHI. Luckily, eFax is willing to sign a BAA with their healthcare clients.

Is eFax HIPAA Compliant?

Is eFax HIPAA compliant? Yes, eFax is a HIPAA compliant fax service, provided that users have a signed BAA with eFax before utilizing their service. eFax also enables users to integrate their electronic medical records (EHRs) with the platform, allowing users to easily fax patient files.