They provide phone services for millions of users in homes and businesses around the country. But is Ooma HIPAA compliant?
What Makes a Software Tool HIPAA Compliant?
When it comes to software, there are specific indications of the tool’s HIPAA compliance. Software HIPAA compliance boils down to two things. Does the tool have safeguards to keep patient data private and secure? Does the software provider sign business associate agreements?
When the answer to both of these questions is “yes,” the tool is likely HIPAA compliant. If the answer to either is “no,” the tool is not HIPAA compliant.
What Are HIPAA Safeguards?
HIPAA safeguards are measures that a healthcare organization puts into place to protect the confidentiality, integrity, and availability of protected health information (PHI). HIPAA categorizes safeguards into three groups – administrative, physical, and technical.
Administrative safeguards are written policies and procedures that dictate PHI’s proper uses and disclosures.
Physical safeguards protect an organization’s physical location, such as locks and alarm systems.
Technical safeguards are measures that protect electronic PHI (ePHI).
While administrative and physical safeguards are essential, technical safeguards are generally the determining factor of a software provider’s HIPAA compliance. You should expect technical safeguards, including encryption, user authentication, access controls, and audit controls.