Phishing Attacks in Healthcare: Prevention
Phishing attacks occur largely in part due to human error. Hackers target employees of an organization by sending malicious emails. These emails impersonate a trusted individual or entity, tricking recipients into providing information, such as login credentials, that allows hackers to enter the organization’s network.
As such, the best ways to prevent a phishing attack is through the implementation of policies and procedures, and by providing employees with cybersecurity training.
◈ Policies and Procedures. Policies and procedures dictate the proper uses and disclosures of PHI, provide a framework for an organization’s safeguards, and dictate procedures for reporting a breach.
◈ Training. Employee training must be conducted annually and should include HIPAA basics, your organization’s policies and procedures, and cybersecurity best practices. Many healthcare employees are undertrained, especially in cybersecurity best practices. Prioritizing cybersecurity training is a key component in preventing cyber attacks. When employees are trained on how to recognize a phishing email, they are less likely to fall victim to a phishing attempt.