Learn how Vagaro used Compliancy Group’s
Trust Badge as a sales differentiator
Problem
Vagaro offers online appointment scheduling services for a variety of organizations, including those working in the healthcare industry. When scheduling an appointment with a healthcare provider, patients are asked to input personal information, such as their name, which is considered protected health information (PHI) under HIPAA. As a software provider for healthcare organizations, Vagaro is considered a business associate and therefore must be HIPAA compliant. This is where Compliancy Group comes in.
Solution
Compliancy Group’s HIPAA compliance tracking software, the Guard, simplifies the management of a HIPAA compliance program. Vagaro chose to work with Compliancy Group due to the Guard’s functionality, ease of use, hands on training, and affordability.
Benefit
Most compliance companies offer support, but Compliancy Group’s Quick-Start guides allow clients to easily navigate the software and their HIPAA program. When going through the process of implementing an effective compliance program, Vagaro found it exceptionally useful to have the software guide them through the regulation. The software was helpful in establishing process timelines, prioritizing tasks, and providing guided action items.
Vagaro also found value in Compliancy Group’s Trust Badge as a differentiator. The Badge, displayed on Vagaro’s website, demonstrates that they are actively monitoring their compliance program..
“The Trust Badge on our website has been a great sales tool for us. It’s the perfect differentiator when new customers are deciding between working with us and another software provider” – Adam Zachs, Legal and Compliance Officer, Vagaro.
The Badge also instills confidence with prospects and current clients by proving that Vagaro is committed to protecting patient information.
About Vagaro
Vagaro strives to help small businesses and independent service professionals reach their objectives by bringing technology solutions that foster growth. Through innovative product offerings, Vagaro gives back a business owner’s most valuable resource: time. Vagaro’s products and services are designed to take the guesswork out of business operations, giving each business – no matter the size – the opportunity to thrive.
