Life Hope Labs Slapped with HIPAA Fine
In August 2021, the HHS received a complaint that Life Hope Labs failed to meet a medical records request. A deceased patient’s personal representative first requested access to her father’s records on July 7, 2021. Life Hope Labs failed to meet HIPAA right of access requirements by not meeting the request until February 16, 2022.
Upon conclusion of an OCR investigation, it was determined that Life Hope Labs failed to provide timely access to the requested medical records, a potential violation of the HIPAA right of access provision. As a result, Life Hope Labs agreed to a $16,500 settlement and is subject to a corrective action plan, along with two years of OCR monitoring.
“Access to medical records, including lab results, empowers patients to better manage their health, communicate with their treatment teams, and adhere to their treatment plans. The HIPAA Privacy Rule gives individuals and personal representatives a right to timely access their medical records from all covered entities, including laboratories,” said OCR Director Melanie Fontes Rainer. “Laboratories covered by HIPAA must follow the law and ensure that they are responding timely to records access requests.”