Learn how Vagaro used Compliancy Group’s

HIPAA Seal of Compliance as a sales differentiator

Problem

Vagaro offers online appointment scheduling services for a variety of organizations, including those working in the healthcare industry. When scheduling an appointment with a healthcare provider, patients are asked to input personal information, such as their name, which is considered protected health information (PHI) under HIPAA. As a software provider for healthcare organizations, Vagaro is considered a business associate and therefore must be HIPAA compliant. This is where Compliancy Group comes in.  

Solution

Compliancy Group’s HIPAA compliance tracking software, the Guard, simplifies the management of a HIPAA compliance program. Vagaro chose to work with Compliancy Group due to the Guard’s functionality, ease of use, hands on training, and affordability. 

Benefit

Most compliance companies offer support, but a Compliance Coach is a guide that is there to make the complexities of HIPAA easy to understand. When going through the process of implementing an effective compliance program, Vagaro found it exceptionally useful to have a Compliance Coach there to guide them through the process. The Coach was helpful in explaining process timelines, answering questions, and providing hands on training. 

Vagaro also found value in Compliancy Group’s HIPAA Seal of Compliance as a differentiator. The Seal, displayed on Vagaro’s website, verifies and validates that they have made every effort to implement a HIPAA compliance program in accordance with the law.

“The Seal of Compliance on our website has been a great sales tool for us. It’s the perfect differentiator when new customers are deciding between working with us and another software provider” – Adam Zachs, Legal and Compliance Officer, Vagaro.

The Seal also instills confidence with prospects and current clients by proving that Vagaro is committed to protecting patient information.

About Vagaro

Vagaro strives to help small businesses and independent service professionals reach their objectives by bringing technology solutions that foster growth. Through innovative product offerings, Vagaro gives back a business owner’s most valuable resource: time. Vagaro’s products and services are designed to take the guesswork out of business operations, giving each business – no matter the size – the opportunity to thrive.

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