Compliancy Group

HIPAA Compliant Call Recording

2024-07-15T14:36:07-04:00May 20th, 2020|

Providers may want to record conversations that they have with patients to refer back to for treatment purposes. However, there are certain restrictions placed on recording protected health information [...]

Azure HIPAA Compliance

2024-07-15T14:38:18-04:00April 10th, 2020|

Microsoft Azure is a cloud service provider (CSP) that allows businesses to store data in the cloud, rather than on their computers’ personal hard drives. Healthcare organizations, [...]

Is Freshdesk HIPAA Compliant?

2024-07-15T14:38:22-04:00April 3rd, 2020|

Under HIPAA, Freshworks, the SaaS provider offering Freshdesk, is considered a business associate when working with healthcare clients to manage their CRM. In the past, Freshdesk [...]