HIPAA Compliant Call Recording
Providers may want to record conversations that they have with patients to refer back to for treatment purposes. However, there are certain restrictions placed on recording protected health information [...]
Providers may want to record conversations that they have with patients to refer back to for treatment purposes. However, there are certain restrictions placed on recording protected health information [...]
Recently, the Centers for Medicare and Medicaid Services (CMS) issued a final rule on electronic protected health information (ePHI) sharing. The rule is scheduled to become [...]
Healthcare organizations of all sizes must comply with the standards set forth by HIPAA. Although HIPAA mandates the same regulations for different sized healthcare organizations, the implementation of how [...]
The HIPAA Privacy Rule’s “Right of Access” provision requires providers to make patient medical records available for viewing, inspecting, and copying. In early 2019, the Department of Health and [...]
Recently, many organizations have begun to wonder if a risk assessment is mandatory. This in part is due to misinformation on some websites that claim that a HIPAA mandatory [...]
Under the HIPAA Privacy Rule, de-identification of protected health information (PHI) is the removal of specific information about a patient that can be used alone or in combination with [...]
Microsoft Azure is a cloud service provider (CSP) that allows businesses to store data in the cloud, rather than on their computers’ personal hard drives. Healthcare organizations, [...]
Google Forms is a cloud-based form that can be used to conduct surveys or fill out questionnaires. A provider may use Google Forms to get feedback from patients about [...]
The HIPAA Privacy Rule allows for provider to provider communications - for providers that are part of a patient’s care team - to exchange clinical information, [...]
Under HIPAA, Freshworks, the SaaS provider offering Freshdesk, is considered a business associate when working with healthcare clients to manage their CRM. In the past, Freshdesk [...]