Healthcare compliance training for employees should cover topics such as:
- Proper handling of patient information
- Cybersecurity best practices
- Safety in the workplace
- Ethical billing practices
- Incident reporting procedures
- Policy and procedure review
Learn how the topics listed above should be covered in your healthcare compliance training program.
Compliance Training for Healthcare
Healthcare compliance training for employees should cover various regulatory standard best practices, including HIPAA, SOC 2, OSHA, and FWA.
1. Proper handling of patient information
A key area of HIPAA compliance requires patient information to be used and disclosed only when necessary to perform a specific job function. Healthcare compliance training for employees should discuss when an employee is permitted to access patient information and under what circumstances it can be shared with external entities.
A large percentage of healthcare breaches occur due to “insider breaches” – when employees improperly access patient information. Training employees on appropriate protected health information (PHI) handling is critical to preventing these incidents.
2. Cybersecurity best practices
Healthcare is highly targeted by hacking incidents and data theft. This is due to the value placed on health information. The information obtained from a healthcare breach can be vast enough for a threat actor to commit financial fraud or even steal a person’s identity.
Including cybersecurity topics in your healthcare compliance training can go a long way in preventing incidents such as phishing attempts, which are increasingly common and becoming more challenging to detect.
Employees should also be aware of the safeguards needed to protect sensitive data. Should they enable single sign-on (SSO)? Are they required to use multi-factor or user authentication technologies? Both HIPAA and SOC 2 compliance rely on employees upholding an organization’s security posture.
3. Safety in the workplace
Healthcare compliance training programs should include safety topics to meet OSHA safety standards. Depending on their work environment, healthcare compliance training for employees should include topics such as bloodborne pathogens, PPE, hazardous material handling, and sterilization procedures. OSHA training ensures a safe environment for employees and patients, minimizing exposure risks and preventing injuries.