Are you looking for a chatbot to help with patient communications? Using a chatbot can be an effective way to answer patient questions without having to use precious human resources. With staffing issues in healthcare, devoting an employee to run your chats can be a drain on your business. When choosing which tool is right for your business, you must ensure that the tool is HIPAA [...]
Thirty years ago, copper-wire landlines connected most Americans’ phoned. Today mobile cellular and Voice over Internet Protocol (VoIP) have marginalized the old technology. One of the better-known VoIP providers is Ooma. They provide phone services for millions of users in homes and businesses around the country. But is Ooma HIPAA compliant? What Makes a Software Tool HIPAA Compliant? When it comes to [...]
Signal is an open-source free-to-use messaging app that proudly proclaims its security and privacy features. With all of these security and privacy features, the question remains: Is Signal HIPAA compliant? HIPAA Compliant Software Usage Under HIPAA, any application or software company whose product “touches” (creates, receives, maintains, or transmits) protected health information (PHI) is considered to be a business associate. For HIPAA [...]
One of the longest-lasting impacts of the pandemic may be the creation and adoption of alternative communications methods in the healthcare arena. An HHS study released in December 2021 showed 2020 telehealth usage for Medicare patients increased 63-fold over 2019 (840,000 to 52.7 million). Regardless of the method used, communications such as cloud-based VoIP, telehealth, texting, and email in healthcare must comply [...]
TigerConnect is a communications platform that allows users to send secure messages, photos, videos, notes, and voice recordings through their TigerText service. TigerConnect specifically designed their product with healthcare workers in mind, allowing treating physicians to text patients information regarding their care, but is TigerText HIPAA compliant? Find out below. TigerText and HIPAA Compliant Security Features Assessing a software application’s security features [...]
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